{"id":333,"date":"2026-09-14T10:43:21","date_gmt":"2026-09-14T08:43:21","guid":{"rendered":"https:\/\/laendlefee.com\/?page_id=333"},"modified":"2026-09-14T10:54:40","modified_gmt":"2026-09-14T08:54:40","slug":"agb-servicepakete","status":"publish","type":"page","link":"https:\/\/laendlefee.com\/en\/agb-servicepakete\/","title":{"rendered":"AGB Servicepakete"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"333\" class=\"elementor elementor-333\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6383508 e-con e-atomic-element e-flexbox-base e-default-div e-204b2bb\" data-id=\"6383508\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6383508\">\n    \t\t<div class=\"elementor-element elementor-element-87450ac elementor-widget elementor-widget-html\" data-id=\"87450ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- L\u00c4NDLEFEE \u2013 AGB SERVICEPAKETE | Stand September 2026 -->\n<style>\n:root{--lf-green:#506B5C;--lf-green-dark:#3F574A;--lf-gold:#C8A25A;--lf-sand:#F6F0E7;--lf-cream:#FCFAF6;--lf-text:#2F3531;--lf-muted:#667069;--lf-line:#E2D8C9;--lf-white:#FFFFFF}\n.lf-legal{font-family:inherit;color:var(--lf-text);background:var(--lf-cream);line-height:1.7;font-size:16px}.lf-legal *{box-sizing:border-box}.lf-legal-wrap{max-width:1040px;margin:0 auto;padding:64px 24px 72px}.lf-legal-hero{background:var(--lf-sand);border:1px solid var(--lf-line);border-radius:22px;padding:42px 38px;margin-bottom:34px}.lf-legal-eyebrow{display:inline-block;margin:0 0 10px;color:var(--lf-gold);text-transform:uppercase;letter-spacing:.12em;font-size:13px;font-weight:700}.lf-legal h1{margin:0 0 14px;color:var(--lf-green);font-size:clamp(32px,5vw,48px);line-height:1.12;font-weight:700}.lf-legal .lf-intro{max-width:780px;margin:0;font-size:18px;color:var(--lf-muted)}.lf-legal-meta{margin-top:22px;padding-top:18px;border-top:1px solid var(--lf-line);font-size:14px;color:var(--lf-muted)}.lf-note{background:var(--lf-white);border-left:4px solid var(--lf-gold);border-radius:12px;padding:20px 22px;margin:0 0 34px;box-shadow:0 8px 24px rgba(63,87,74,.06)}.lf-note strong{color:var(--lf-green-dark)}.lf-section{background:var(--lf-white);border:1px solid var(--lf-line);border-radius:18px;padding:30px 32px;margin:0 0 18px}.lf-section h2{margin:0 0 14px;color:var(--lf-green);font-size:23px;line-height:1.25}.lf-section p{margin:0 0 12px}.lf-section p:last-child{margin-bottom:0}.lf-section ul{margin:12px 0 0 20px;padding:0}.lf-section li{margin:6px 0}.lf-company{margin-top:34px;background:var(--lf-sand);border-top:1px solid var(--lf-line);border-bottom:1px solid var(--lf-line);padding:28px 30px;border-radius:14px}.lf-company strong{color:var(--lf-green-dark)}.lf-legal a{color:var(--lf-green);text-decoration:underline;text-decoration-color:var(--lf-gold);text-underline-offset:3px}@media(max-width:700px){.lf-legal-wrap{padding:38px 16px 50px}.lf-legal-hero{padding:28px 22px}.lf-section{padding:24px 20px}.lf-company{padding:24px 20px}}\n<\/style>\n<section class=\"lf-legal\"><div class=\"lf-legal-wrap\">\n<div class=\"lf-legal-hero\"><span class=\"lf-legal-eyebrow\">L\u00e4ndlefee \u00b7 Legal<\/span><h1>General Terms and Conditions for Service Packages<\/h1><p class=\"lf-intro\">These terms apply to consulting, organisation and support services provided by L\u00e4ndlefee in connection with holiday apartments and holiday homes. They apply to both business customers and, where applicable, consumers. This English translation is provided for convenience only; the German version is legally binding.<\/p><div class=\"lf-legal-meta\">Version: September 2026<\/div><\/div>\n<div class=\"lf-note\"><strong>Important:<\/strong> Not every owner or landlord automatically acts as a business. What matters is whether the order is placed in the course of a business activity or as a private individual. Consumer protection provisions therefore only apply if the customer is a consumer in the specific contractual relationship.<\/div>\n<div class=\"lf-section\"><h2>1. Scope<\/h2><p>These General Terms and Conditions apply to contracts for service, consulting, organisation and support services provided by L\u00e4ndlefee \u2013 Andrea Keri e.U. (hereinafter \u201cL\u00e4ndlefee\u201d) in connection with the rental, presentation, organisation and marketing of holiday apartments and holiday homes.<\/p><p>They apply in particular to the service packages offered on the website, including Startklar-Check, Buchungsfit, Komplett-Setup, Direktbuchungs-Paket, G\u00e4steservice-Setup and Digitale G\u00e4stemappe.<\/p><p>Separate terms apply to the rental of holiday accommodation to guests. These terms relate exclusively to the services described here.<\/p><\/div>\n<div class=\"lf-section\"><h2>2. Businesses and consumers<\/h2><p>A customer may be either a business or a consumer.<\/p><p>A business is anyone who concludes the contract in the course of operating their business. A consumer is anyone who does not conclude the contract for a business activity.<\/p><p>Being the owner or landlord of a holiday property does not in itself mean that a customer is considered a business in the specific contractual relationship.<\/p><p>Where the website or the ordering process asks whether the customer is a business or a consumer, the customer must answer truthfully.<\/p><p>Provisions of these terms that expressly concern consumers only do not apply to contracts with businesses. Mandatory statutory consumer rights remain unaffected.<\/p><\/div>\n<div class=\"lf-section\"><h2>3. Contracting party<\/h2><p>The contracting party is L\u00e4ndlefee \u2013 Andrea Keri e.U., Herrenfeld 43, 6972 Fu\u00dfach, Austria.<\/p><p>L\u00e4ndlefee provides services relating to the preparation, organisation, optimisation and marketing of holiday properties.<\/p><\/div>\n<div class=\"lf-section\"><h2>4. Scope of services<\/h2><p>The specific scope of services is set out in the description of the respective service package published on the website at the time of ordering, or in an individually prepared quote.<\/p><p>Depending on the package booked, the following services in particular may be included:<\/p><ul><li>Analysis and optimisation of existing holiday accommodation and booking listings<\/li><li>Pricing and seasonal structure<\/li><li>Optimisation of listings and accommodation descriptions<\/li><li>Support with Booking.com, Airbnb and other booking platforms<\/li><li>Optimisation of direct booking options<\/li><li>Development and optimisation of guest communication<\/li><li>Check-in and check-out processes<\/li><li>Design of digital guest information and guest guides<\/li><li>Advice on furnishings, presentation and booking conditions<\/li><li>structured recommendations, action lists and coordination meetings<\/li><\/ul><p>Services not expressly listed in the respective package are not part of the agreed scope of services and may be offered and charged separately.<\/p><p>Technical implementation on websites, booking systems, channel managers or other third-party systems is only included if expressly agreed.<\/p><\/div>\n<div class=\"lf-section\"><h2>5. No guarantee of success or bookings<\/h2><p>L\u00e4ndlefee provides the agreed services with due care and on the basis of the information available at the time the services are provided.<\/p><p>No particular economic success is owed. In particular, there is no guarantee of a certain number of bookings, a certain occupancy rate, certain nightly rates, revenues or rankings on booking platforms.<\/p><p>Decisions and changes by booking platforms, search engines and other third-party providers are beyond L\u00e4ndlefee\u2019s control.<\/p><\/div>\n<div class=\"lf-section\"><h2>6. Conclusion of contract for directly bookable service packages<\/h2><p>For directly bookable service packages, the main characteristics of the service and the total price are displayed before the order is completed.<\/p><p>By clicking the order or payment button clearly marked as involving an obligation to pay, the customer places a binding order. Payment is processed via the payment service provider indicated in the ordering process.<\/p><p>The contract is concluded when L\u00e4ndlefee accepts the order or confirms the conclusion of the contract accordingly.<\/p><\/div>\n<div class=\"lf-section\"><h2>7. Conclusion of contract for services on request<\/h2><p>For services marked \u201cPaket anfragen\u201d, \u201cProjekt anfragen\u201d, \u201cAngebot anfragen\u201d (request package \/ project \/ quote) or similar, the enquiry does not yet constitute a contract subject to charges.<\/p><p>The contract is only concluded upon acceptance of an individual quote or another clear agreement between L\u00e4ndlefee and the customer.<\/p><\/div>\n<div class=\"lf-section\"><h2>8. Prices and payment<\/h2><p>The prices applicable at the time of ordering or those stated in the individual quote apply.<\/p><p>Where prices on the website are shown as final prices, they include statutory VAT. For businesses, VAT may be shown separately on the invoice.<\/p><p>For directly bookable service packages, payment is generally made immediately upon ordering via the payment service provider offered. For individually quoted services, the payment terms stated in the respective quote or invoice apply.<\/p><\/div>\n<div class=\"lf-section\"><h2>9. Customer\u2019s duty to cooperate<\/h2><p>The customer provides all information, documents, images, texts, access data and other content required for the agreed service.<\/p><p>The customer is responsible for ensuring that the information provided is complete and correct and that they are entitled to use or pass on the content and access provided.<\/p><p>Delays due to missing, late or incomplete cooperation extend agreed processing times accordingly.<\/p><\/div>\n<div class=\"lf-section\"><h2>10. Processing and start of services<\/h2><p>Processing begins once the contract has been concluded, payment has been received in full and the information and documents required for performance are available.<\/p><p><strong>For businesses,<\/strong> the service may begin immediately once these conditions are met, unless otherwise agreed.<\/p><p><strong>For consumers,<\/strong> L\u00e4ndlefee only begins providing the service before the end of a statutory withdrawal period if the consumer has expressly requested this. The declarations required by law for this are obtained separately in the ordering process.<\/p><\/div>\n<div class=\"lf-section\"><h2>11. Right of withdrawal for consumers<\/h2><p>This section applies exclusively to customers who conclude the contract as consumers within the meaning of consumer protection law.<\/p><p>For a service contract concluded at a distance, there is generally a statutory right of withdrawal of 14 days from conclusion of the contract, unless a statutory exception applies.<\/p><p>Details of the conditions, deadlines, exercise and consequences of the right of withdrawal are set out in the separate withdrawal information for service packages, including the model withdrawal form.<\/p><p>If a consumer expressly requests that L\u00e4ndlefee begins the service during the withdrawal period, the statutory rules on proportionate compensation for services already provided may apply in the event of a later withdrawal.<\/p><p>Where the service has been provided in full, the right of withdrawal can only expire under the conditions provided for by law.<\/p><p><strong>Businesses have no statutory right of withdrawal under the Austrian Distance and Off-Premises Contracts Act (FAGG).<\/strong> A voluntary right of withdrawal or cancellation only exists if expressly agreed.<\/p><\/div>\n<div class=\"lf-section\"><h2>12. Changes and additional services<\/h2><p>Services or changes that go beyond the agreed package scope may be offered and charged separately.<\/p><p>L\u00e4ndlefee informs the customer of any additional costs before carrying out chargeable additional services.<\/p><\/div>\n<div class=\"lf-section\"><h2>13. Third-party services and systems<\/h2><p>Where external platforms, software providers, payment service providers, booking systems, channel managers, website systems or other third-party services are used, their respective terms also apply.<\/p><p>L\u00e4ndlefee has no influence on the continued availability, pricing, functionality, policies or technical changes of such third-party providers.<\/p><p>Third-party costs are only included in the price of a service package if expressly stated.<\/p><\/div>\n<div class=\"lf-section\"><h2>14. Content and rights provided by the customer<\/h2><p>The customer confirms that they hold the necessary rights to the texts, images, logos, trademarks, data and other content provided.<\/p><p>The customer grants L\u00e4ndlefee the rights of use required for the duration and purpose of fulfilling the order.<\/p><\/div>\n<div class=\"lf-section\"><h2>15. Liability<\/h2><p>L\u00e4ndlefee is liable in accordance with the statutory provisions.<\/p><p>To the extent permitted by law, L\u00e4ndlefee is not liable for circumstances beyond its control, in particular for changes, suspensions, outages or decisions of booking platforms, payment service providers, hosting providers, website systems or other third-party providers.<\/p><p>Mandatory statutory liability provisions, in particular towards consumers, remain unaffected.<\/p><\/div>\n<div class=\"lf-section\"><h2>16. Warranty<\/h2><p>The statutory warranty provisions apply. Mandatory statutory warranty rights of consumers are not restricted by these terms.<\/p><\/div>\n<div class=\"lf-section\"><h2>17. Data protection<\/h2><p>Personal data is processed in accordance with applicable data protection law. Further information can be found in the privacy policy on <a href=\"https:\/\/laendlefee.com\/en\/datenschutz\/\" target=\"_blank\" rel=\"noopener\">laendlefee.com<\/a>.<\/p><\/div>\n<div class=\"lf-section\"><h2>18. Communication<\/h2><p>Communication in connection with an order may take place in particular by email. The customer is responsible for providing a correct and reachable email address and for notifying any changes to their contact details.<\/p><\/div>\n<div class=\"lf-section\"><h2>19. Applicable law<\/h2><p>Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.<\/p><p>For consumers, this choice of law only applies insofar as it does not deprive them of the protection of mandatory provisions of the country in which the consumer has their habitual residence.<\/p><\/div>\n<div class=\"lf-section\"><h2>20. Place of jurisdiction<\/h2><p>For businesses, to the extent permitted by law, the court with subject-matter jurisdiction at L\u00e4ndlefee\u2019s registered office is agreed as the place of jurisdiction.<\/p><p>For consumers, the statutory provisions on jurisdiction apply.<\/p><\/div>\n<div class=\"lf-section\"><h2>21. Final provisions<\/h2><p>Should individual provisions of these terms be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions, to the extent permitted by law.<\/p><p>Mandatory statutory consumer rights remain unaffected in all cases.<\/p><\/div>\n<div class=\"lf-company\"><strong>L\u00e4ndlefee \u2013 Andrea Keri e.U.<\/strong><br>Herrenfeld 43 \u00b7 6972 Fu\u00dfach \u00b7 Austria<br>Email: <a href=\"mailto:hallo@laendlefee.com\">hallo@laendlefee.com<\/a><br>FN 363614b \u00b7 Commercial register court: Regional Court Feldkirch \u00b7 VAT ID ATU66627411<\/div>\n<\/div><\/section>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>L\u00e4ndlefee \u00b7 Rechtliches Allgemeine Gesch\u00e4ftsbedingungen f\u00fcr Servicepakete Diese AGB gelten f\u00fcr Beratungs-, Organisations- und Unterst\u00fctzungsleistungen von L\u00e4ndlefee rund um Ferienwohnungen und Ferienh\u00e4user. Sie gelten sowohl gegen\u00fcber Unternehmern als auch, soweit anwendbar, gegen\u00fcber Verbrauchern. Stand: September 2026 Wichtig: Nicht jeder Eigent\u00fcmer oder Vermieter handelt automatisch als Unternehmer. Entscheidend ist, ob der jeweilige Auftrag im Rahmen einer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-333","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/laendlefee.com\/en\/wp-json\/wp\/v2\/pages\/333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/laendlefee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/laendlefee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/laendlefee.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/laendlefee.com\/en\/wp-json\/wp\/v2\/comments?post=333"}],"version-history":[{"count":4,"href":"https:\/\/laendlefee.com\/en\/wp-json\/wp\/v2\/pages\/333\/revisions"}],"predecessor-version":[{"id":337,"href":"https:\/\/laendlefee.com\/en\/wp-json\/wp\/v2\/pages\/333\/revisions\/337"}],"wp:attachment":[{"href":"https:\/\/laendlefee.com\/en\/wp-json\/wp\/v2\/media?parent=333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}